Once Upon a Broken Heart (Once Upon a Broken Heart, 1) by Stephanie Garber

We can't wait to send your next favorite read your way.

Shipping Methods

Choose the shipping option that works best for you at checkout:

• USPS Ground
• USPS Media Mail
• USPS Priority Mail

Processing Time

Orders are typically processed within 5-7 business days (does not include pre-orders) before shipping. Once your order is on its way, you'll receive an email with tracking information so you can follow its journey from our shelves to your doorstep.

Where We Ship

At this time, Love in Print ships within the United States. We're a small independent bookstore with big dreams, and international shipping is something we're hoping to offer in the future.

Shipping Costs

Shipping rates are calculated at checkout based on your selected shipping method and delivery destination.

Tracking Your Order

Every order includes tracking. Once your package ships, you'll receive a tracking number via email so you can keep an eye on your order

Delivery Delays

While we do our best to get your books to you as quickly as possible, occasional delays can happen due to weather, holidays, or carrier issues beyond our control. If there's a significant delay affecting your order, we'll keep you informed.

Need Help?

Questions about your order? We'd love to help.

Contact us at hello@loveinprintbooks.com and we'll get back to you as soon as possible.

Returns & Refunds

For details regarding returns, exchanges, and refunds, please visit our Return Policy page.

Thank you for supporting Love in Print. Every order helps us continue building a cozy corner of the world for readers, romantics, and everyone who believes there's nothing better than getting lost in a good story.

At Love in Print, we want every package to feel like a love letter waiting to be opened. If something isn't quite right with your order, we're happy to help.

Eligible Returns

We accept returns, exchanges, and store credit on eligible new books. Sometimes a book isn't the right match—and that's okay.

Final Sale Items

The following items are final sale and cannot be returned, exchanged, or refunded:

• Gift cards
• Sale items
• Personalized products
• Pre-orders
• Blind Date with a Book purchases

Return Window

Returns and exchanges must be requested within 7 days of your package being marked as delivered.

How to Request a Return

To begin a return or exchange, email us at hello@loveinprintbooks.com with your order number and a brief description of the issue.

Please wait for return authorization before sending any items back to us. Unauthorized returns may not be accepted.

Return Shipping

Customers are responsible for return shipping costs.

We recommend using a trackable shipping service, as Love in Print cannot be responsible for packages lost in transit.

Item Condition Requirements

To qualify for a return, items must be:

• Unused and unread
• In their original condition
• Free from damage, markings, or excessive wear

Items returned in a condition different from how they were received may be ineligible for a refund or exchange.

Refunds

Once your return is received and inspected, we'll notify you regarding approval.

Approved refunds will be issued to your original method of payment. Please note that original shipping charges are non-refundable.

Exchanges & Store Credit

Looking for a different title instead? Eligible returns may be exchanged or converted to store credit.

Store credit never expires and is a great option if you're still deciding which book belongs on your nightstand next.

Questions?

If you don't see your situation covered here, we're always happy to help.

Reach out to us at hello@loveinprintbooks.com and we'll get back to you as soon as possible.